Privacy Policy

  1. Introduction

 

Welcome to Apple Insurance Services Ltd’s Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. By engaging with us, you consent to the practices described in this policy.

 

  1. Information We Collect

 

2.1 Personal Information:

 

We collect personal details such as your name, address, phone number, email, and relevant information to provide and manage insurance services.

 

2.2 Financial Information:

 

In the course of arranging and managing insurance, we may collect financial data required for premium payments and related transactions.

 

2.3 Cookies and Similar Technologies:

 

Our website uses cookies and similar technologies to enhance user experience. Refer to our Cookie Notice for detailed information.

 

  1. How We Use Your Information

 

3.1 Service Provision:

 

Personal information is used to provide insurance services, including arranging and administering policies.

 

3.2 Communication:

 

Contact details may be used to communicate policy updates, relevant information, and offers.

 

3.3 Marketing:

 

With your consent, we may use your information to inform you about our products and services.

 

  1. Confidentiality and Data Protection

 

4.1 Confidentiality:

 

We treat your personal information with utmost confidentiality, disclosing it only as instructed by you or as required by law.

 

4.2 Data Protection:

 

Complying with the Data Protection Act 1998, you have the right to access personal information held about you. Queries can be directed to info@appleinsuranceservices.co.uk.

 

  1. Third-Party Disclosure

 

5.1 Insurers and Intermediaries:

 

Necessary information may be shared with insurers and intermediaries to facilitate insurance arrangements.

 

5.2 Service Providers:

 

Third-party service providers may be engaged, subject to confidentiality agreements, to assist in delivering our services.

 

  1. Complaints and Dispute Resolution

 

6.1 Complaints:

 

For complaints, contact Azmat Hussain at 363 Barlow Moor Rd, Manchester, M21 7FZ, or by phone at 0161 81 2139. A full complaints procedure is available on request.

 

6.2 Financial Ombudsman Service:

 

Unresolved complaints may be referred to the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk/).

 

  1. Payment Options and Financial Security

 

7.1 Payment Options:

 

Payments are accepted through various channels, including credit/debit cards and premium finance providers.

 

7.2 Financial Security:

 

Your premium is held as an agent of the insurer, with transfers made in accordance with FCA rules.

  1. Language, Applicable Law, and Protecting Your Money

 

8.1 Language:

 

All communications, terms, and conditions are in English.

 

8.2 Applicable Law:

 

Subject to English Law and the jurisdiction of English Courts.

 

8.3 Protecting Your Money:

 

We retain interest earned on your account and adhere to FCA rules in transferring money.

 

  1. Providing Information to Insurers

 

9.1 Accuracy of Information:

 

For consumers, accurate information is crucial. Notify us promptly of changes. Other customers must disclose all ‘Material Facts.’

 

  1. Company Information

 

10.1 Company Details:

 

Apple Insurance Services Ltd

Companies House Number: 11750703

Address: 363 Barlow Moor Road, Chorlton, M21 7FZ

Authorised and Regulated by the Financial Conduct Authority

FCA Reference Number: 841040

 

  1. Changes to Privacy Policy

 

11.1 Updates:

 

This policy may be updated, with the “Last Updated” date indicating the latest version.

 

  1. Contact Us

 

12.1 Contact Information:

 

Email: info@appleinsuranceservices.co.uk

Address: 363 Barlow Moor Road, Chorlton, M21 7FZ

Phone: 0161 81 2139

Fax: 0161 718 8441

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