Privacy Notice
Privacy notice
This privacy notice explains how Apple Insurance Services Limited collects, uses, stores, and protects your personal information when you contact us or request a quote.
Who we are
Apple Insurance Services is committed to protecting your privacy and handling your personal information responsibly. This notice applies when you contact us by phone, email, through our website, or when you request an insurance quote.
What information we collect
Depending on the type of enquiry, we may collect personal information such as your name, address, phone number, email address, date of birth, insurance history, property details, vehicle details, and any other information you choose to provide in relation to your enquiry.
In some cases, we may also collect financial information where required to arrange or administer insurance policies and related transactions.
How we use your information
We use your information to:
respond to your enquiry
arrange and provide insurance quotations
communicate with you about your request or policy
administer our services
meet legal and regulatory obligations
With your consent, we may also use your information to inform you about relevant products and services.
Who we may share your information with
We may share your information with:
insurers and underwriting partners
brokers and intermediaries
service providers who support our business operations
regulatory or legal bodies where required
This is only done where necessary to process your enquiry, arrange cover, administer a policy, or comply with legal obligations.
How we store your information
We take reasonable steps to keep your information secure and to protect it from loss, misuse, unauthorised access, disclosure, or alteration. Your data is only kept for as long as necessary for the purposes for which it was collected, including legal, regulatory, and business requirements.
Your rights
You may have rights in relation to your personal data, including:
the right to request access to the information we hold about you
the right to request corrections to inaccurate data
the right to request deletion or restriction of processing in certain circumstances
These rights are subject to applicable legal and regulatory requirements.
Confidentiality
We treat your personal information as confidential and will only disclose it with your consent, where necessary to provide our services, or where required by law or regulation.
Cookies and website use
Our website may use cookies or similar technologies to ensure the site functions correctly and to improve user experience.
If additional tools such as analytics or tracking technologies are introduced, this notice will be updated accordingly.
Providing information to insurers
When requesting a quote or arranging insurance, it is important that the information you provide is accurate and complete.
You must inform us of any changes to your circumstances, as this may affect your cover. Failure to provide accurate information may impact the validity of your policy.
Contact us
If you have any questions about this privacy notice or how your information is handled, you can contact Apple Insurance Services using the details below.
Changes to this notice
We may update this privacy notice from time to time to reflect changes in our services, legal requirements, or how we handle personal information. Any updates will be published on this page.
Last updated: 20 April 2026
Need help with an enquiry?
If you would like to speak to someone directly, our team is here to help.